Data Protection, Security and Social media

Data Protection, Security and Social media

Social media has become an integral part of our lives, and it’s hard to imagine a world without it. Whether for personal or business use, we use social media platforms to connect with others and share our thoughts, experiences, and ideas. However, with the convenience of social media comes the responsibility of protecting our personal data. In this blog post, we’ll explore the importance of data protection on social media and what small businesses can do to keep their data safe.

Social media platforms collect and store massive amounts of personal data from their users, including demographics, interests, location, and online behaviour. This data is often used for targeted advertising and other purposes. However, it also makes users vulnerable to identity theft, financial loss, and embarrassment if it falls into the wrong hands.

Social media companies are responsible for protecting this data from misuse, unauthorised access, and breaches. To enhance user security, they have implemented various data protection measures, such as strong passwords, two-factor authentication, encryption, and privacy settings. However, users also have the right and responsibility to be aware of the risks associated with sharing personal information online and take steps to protect themselves.

What Small Businesses Can Do

Small businesses are just as vulnerable to data breaches as individuals. Therefore, it’s essential to take data protection seriously. Here are some steps that small businesses can take to keep their data safe on social media:

  1. Use strong passwords and two-factor authentication: Ensure that your social media accounts have strong passwords and enable two-factor authentication to add an extra layer of security.
  2. Educate your employees: Train your employees on data protection best practices, such as avoiding oversharing, using strong passwords, and avoiding public Wi-Fi networks.
  3. Monitor your accounts: Regularly monitor your social media accounts for unauthorised access or suspicious behaviour, and report any suspicious activity to the platform’s support team.
  4. Be cautious when clicking on links or downloading attachments: Be careful when clicking on links or downloading attachments from unknown sources, as they may contain malicious software that can compromise your data.
  5. Stay up to date on data protection laws and regulations: Keep abreast of data protection laws and regulations, such as the General Data Protection Regulation (GDPR) in the European Union and the California Consumer Privacy Act (CCPA) in the United States, to ensure that your business is compliant.


Data protection is critical in the era of social media, and small businesses have a role to play in ensuring that their data is protected from misuse and abuse. Even with strong data protection measures, no system is foolproof, and breaches can still occur. Therefore, businesses need to remain vigilant and take steps to protect their data. By following the steps outlined in this post, businesses can minimise the risk of data breaches and keep their data safe.

We hope this post has helped raise awareness about the importance of data protection on social media. As a business owner, it’s up to you to take the necessary steps to protect your data. If you have any questions or concerns about data protection, please don’t hesitate to contact us. We’re here to help! To learn more, check out here, or why not book a free discovery call to see how we can support you?

Five Tips for GDPR

Five Tips for GDPR

If GDPR and compliance are a concern for you or your organisation, don’t worry. Taking all the different aspects in at once can (and probably has) caused everyone to feel a little overwhelmed at some point. But it doesn’t need to. Here are the five tips to know about and why they matter.


When it comes to GDPR, transparency is a fundamental principle. The reason why that’s the case is simple. It gives individuals as much control over their data as possible and facilitates their rights.

Control and rights are both fundamental underpinning principles of GDPR.

How does a company demonstrate transparency? The content of privacy notices is a good start. Good, compliant examples include

  • the contact details of the company;
  • if required, the Data Protection Officer,
  • the purpose and lawful bases for processing the data
  • and the categories of personal data you hold to name a few.

Mapping your data

Data mapping confuses some, but its principle is relatively easy. Mapping your data means establishing what information you hold and exactly how it flows through your company. This type of audit (also known as a mapping exercise) should be performed regularly by assigned individuals.

Doing so ensures it is maintained and amended as needed by a person or persons who are aware of their responsibilities.

Reporting breaches

Breaches can unfortunately happen, and on a long enough timescale, something similar to the list below probably will.

Data breaches can take many forms, such as:

  • Device loss or theft
  • Phishing scams
  • Hacking
  • Lost or stolen external USB drives

Breaches can also result from carelessness or lack of awareness, such as unattended computers and, especially recently, working from home on unauthorised personal devices and unprotected networks.

Reporting breaches of personal data have been mandatory since before the GDPR came into force. It just became more visible,, and the assessment for reporting changed. The Information Commissioner’s Office has a dedicated section for more information about breach reporting.

Knowing your subject’s rights

Data subjects have a wide range of rights relating to the data you hold about them, making it essential to know why you are processing the information you hold about them.

Data subjects have some or all of the following rights:

The right to be informed (Including why you are processing their data, how long you intend to retain it and who you might share it with.)

A right of access (Typically referred to as a Subject Access Request or SAR which must be dealt with in a timely way.)

The right to rectification (If the subject feels their data is incomplete or inaccurate.)

A right to erasure (Also known as the right to be forgotten, sometimes for legal reasons this may not always apply)

The right to restrict processing (In certain circumstances, an individual as the right to store their data but to stop you using it.)

A right to portability (The right to obtain their data and reuse it for another purpose or service.)

Being accountable

For both controllers and processors, demonstrating compliance and putting measures in place to meet the requirements for accountability will mitigate the risk of enforcement action. Still, it will also build trust in your business and its services and raise you above the competition.

For help and advice around transparency, avoiding breaches, mapping the data you use, subject’s rights and accountability, get in touch today; I’d love to offer you help and advice in the field I specialise in.

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