When it comes to the Microsoft 365 landscape, everyone has their go-to favourites. Many of us tend to stick with them. But do you know all the apps, including the ‘lesser-known’ ones?
They are familiar, easy to use and integrate perfectly with the other 365 apps we use. So why would we want to changehow we work and organiseg tasks that work so well?
The answer might lie in the wide range of lesser-known 365 apps and features we haven’t yet tried. They might have the potential to make life even better! This is the third and final blog in the series. Click here to read apps for remote working or more that make a difference.
Here are just a few of them and the different aspects of your business they can help:
If you aren’t giving your customers the best experience possible, you risk losing them to a business.
Fortunately, a handy duo of Microsoft 365 apps can make a difference in your customer relationship management.
People is the address book that can be created and shared across the business. It can incorporate room bookings, external and internal contacts, and groups.
If your business relies on appointments, then Bookings can be a lifeline. It is a web-based booking calendar that can be embedded into existing websites and shared via links or social media.
Bookings integrate with other 365 apps, such as Outlook, to send reminders and is even available as a feature within Teams. This allows users to create new calendars, assign staff and manage appointments in one convenient space.
Lists & Forms
Organisations are increasingly reaching out to customers and colleagues. Whether it be through a checklists or forms. This can be as part of the qualities that businesses strive for in a world.
Lists help us stay on track and get things done. Don’t be fooled by the name, it is not a to-do list, but rather a checklist. It is available as both a mobile and web-based app. This ensure users have everything they need at their fingertips, wherever they are.
Lists are intelligent and highly flexible and can easily be created and embedded into Teams channels with templates for every conceivable requirement. It does come with some templates which include issue tracker, employee onboarding, work progress tracker and even a content scheduler.
Forms are elegant and straightforward; it allows users to reach out to anyone on any device or browser for customer feedback, test knowledge, or evaluate learning.
The forms themselves can be highly customised, and integration with SharePoint lists and PowerApps can create incredibly rich and highly automated surveys, polls or quizzes with security and compliance built-in as standard.
File storage & Collaboration
OneDrive and SharePoint
As so much of the business world is working outside of their offices, the need to organise, store and share files and access them on a range of devices has never been greater for many businesses that use OneDrive. This solution works well for many and comes with a range of benefits.
However, SharePoint is a cloud-based service for any sized business that takes file storage, secure access, and collaboration to another level. SharePoint allows users to create entire sites and provides access to vital company information safely and compliantly.
SharePoint is one of the leading Intranet solutions for business, one on which many of the top companies already rely upon.
Nearly everyone relies on notes at some time or another. What better way to jot down reminders, tasks for the day or important information we might need later? OneNote is, for many, the ideal way to organise notes, translate text and share them when needed, but there is another option with just as much potential.
Sharing thoughts, ideas, and brainstorming are crucial aspects of a successful business; Whiteboard enables a simple, no-nonsense interface. It is ideal for mobile devices and tablets, allowing users to share sticky notes, drawings, images or pasted text with a simple link.
As with so many of the apps in the Microsoft 365 environment, Whiteboard’s strength is integration. For example, as a part of Teams, it can be invaluable, a benefit that other whiteboard-style apps don’t have.
It is one of those apps that doesn’t quite fit anywhere. Visio is a great app for creating those visual maps, flowcharts, process maps etc. This used to be an app outside of 365 and an additional cost but has been brought into the fold and is now part of the suite. Visio has lots of templates to get you started, or you can start from scratch.
If you want to learn more about ways to help your team to work together more safely and efficiently off-site, why not book a slot for a free discussion with me here